919-213-6370SUPPORTGET IN TOUCH
 919-213-6370SUPPORTGET IN TOUCH

Convergence Technologies delivers seamless, personalized technology solutions for homes and businesses—indoors, outdoors, and everywhere in between. With over 100 years of combined experience, our team transforms everyday spaces into smart environments designed for comfort, control, and connection.

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Memberships

Protect Your InvestmentWhy a Smart Home Support Plan Matters

Like any advanced technology, your smart home system requires occasional maintenance and expert support to perform at its peak. A Convergence support plan is the best way to protect your investment and ensure your home continues to operate flawlessly. Our plans provide everything from 24/7 assistance for simple questions to proactive system health monitoring and priority access to our expert technicians for advanced support. This partnership ensures small issues are resolved quickly; often before you even notice them; so you can simply relax and enjoy your home with complete peace of mind.

Membership Plan Benefits

Priority Service

Receive guaranteed, priority response times for your support requests, ensuring your issues are addressed quickly and efficiently.

Preferred Member Rates

Enjoy significant savings with exclusive, lower hourly rates for any advanced on-site or remote support you may need.

Proactive Monitoring

Our team proactively monitors your system's health, often identifying and resolving potential issues before they impact your daily life.

Advanced Remote Support

Gain access to our advanced remote support team, allowing us to troubleshoot and resolve many issues without the need for a scheduled on-site visit.

A smiling man wearing glasses and a headset sits at a desk, using a computer and laptop in a bright, modern office environment equipped with commercial smart automation.
A person’s hand is reaching to press a light switch on a white wall. The switch plate, featuring two rectangular switches side by side, hints at the convenience of smart lighting control in modern homes.
Two men in work uniforms are mounting a flat-screen television on a wall above a wooden console. With smart home support membership, setup is hassle-free while one man adjusts the TV and the other provides steady support above the game console below.

Membership Tiers & Features

We offer four different support membership tiers for our customers. These tiers are designed to meet your needs, so you can choose the one that best fits your lifestyle and level of care you’d prefer. We break down each of our tiers below.

Essentials+

We’ll provide 24/7/365 support. You can expect an answer from our team within an hour of contacting us with a need. Advanced Support is available during normal business hours.

Priority

Proactive

Signature