ABOUT US
About Convergence We provide technology and services for homes, businesses, government, and education.
Our team of professionals is committed to providing clients with the best experience in the industry. Through excellence in customer service and a commitment to quality, Convergence has been able to grow into one of the most respected companies in the industry. Convergence was founded by Joshua Huffman with the goal of creating an industry leading technology partner for our clients. Mr. Huffman realized that customer service with many companies in the industry was on a decline. Offshore call centers, long lead times, and a lack of out of the box perspectives had become too common. At Convergence we pride ourselves on having well trained technicians, programmers, designers, engineers, and support staff. Customer service is emphasized and this focus on customer service is evident in the attitude and conduct of each team member. The unique perspectives and approaches that we incorporate in our projects allow us to offer our clients solutions to meet their needs and budget. This client focused approach has set Convergence Technologies apart from other companies and allowed us to earn the respect of every one of our clients.
Our mission is to provide reliable solutions to homes and businesses that add value and convenience at a fair price. We achieve this through listening to our clients’ needs, offering best in class customer service, the most advanced technology solutions, and a highly trained and knowledgeable staff.
- Over 100 Years of Combined Experience
- Locally-Owned & Operated
- Movie Nerds
- Big Time Trekkies
A Message From Joshua Huffman FOUNDER/CEO
My career in technology started back in 2009. It was when our country was suffering through the worst part of what is now known as the "Great Recession." I had hoped to pursue a career in investment banking and had not considered the integration and technology industry. As it became apparent that a job in the investment banking industry would not be available, I began to look at other options. My search led me to a conversation with Geoffrey Beale about his two companies; RG Convergence Technologies and Custom Systems Integrators. These conversations led to a job offer and, after eight years, led to the founding of Convergence.
After working for Mr. Beale, I quickly realized the commitment to quality and customer service that existed. If a client called after operating hours, we answered their call and met their need. Through this commitment to service, I quickly realized the company's actual value was in how they treated their clients. What drives this value at Convergence is my dedicated team of professionals. Without a team of professionals fostering this same commitment to service and stretching towards a mutual goal, we would not be the company we are today.
At Convergence, we want clients for life and strive to provide our clients with the absolute best experiences possible.
– Joshua Huffman Founder/CEO
Open Source Code
Many companies in our industry will not provide their clients with a copy of the uncompiled and editable code for their projects. At Convergence we decided to take a different approach.
We provide each and every client with a copy of an uncompiled and editable copy of the code for their project as well as any designs and support documentation. Many companies use the code for their projects as a way to hold clients “hostage” and force them to continue using them. We feel that if a client were to choose to use someone other than Convergence then that would mean that we failed on our commitment to provide them with the customer service they deserve.
At Convergence we want clients for life and providing copies of their code and project documentation is one of the ways that we show our commitment to this.
Plan Your Next Project Send us your details, and one of our friendly and knowledgeable professionals will reach out.
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919-213-6370 -
info@convergenceusa.com -
Our Locations -
Monday - Friday: 8:30 AM - 5:30 PM Walk-Ins Welcome | Appointments Advised